Friday, 21 June 2013

Principles of Organisation and Management

This was the second lecture by prof. Mandi in which he taught us the concept of Theory X and Theory Y. Every time it's not necessary that X and Y are used to understand either mathematical concepts or biological concepts, they could be used in management principles also.These two theories X and Y are related to the Managers and their behaviour, observation and perception towards the employees of the organization.

Theory X comprises the information about the managers who think that workers dislike the work and avoid if they can. Pushing them to do the work with the threat to achieve the goals of an organization. Management believe that workers need to be supervised.

Theory Y comprises the information about the managers who think that workers enjoy the work naturally. They think workers are self-motivated, ambitious, deterministic and self controlled.
Management believe that workers know their responsibility towards the organization and will work well under the right conditions.




These two theories are like two opposite sides of a single coin – Both are related to the management only but differ in meaning.
Let's elucidate it further and have a look:

1). Theory X Manager assume LAZY workers as LAZY and make them work.
In this case as workers dislike their work and management push them to let the work done. Without goal clarity and lack of proper strategy which leads dissatisfaction amongst workers and borne havoc between management and workers. Workers are coerced by the management to accomplish the objective. That's the story in most of the organizations.

2). Theory X Manager assume NOT LAZY workers as NOT LAZY and make them work.
In this case workers like their work, enjoy it and self-motivated to accomplish the goal effectively under the given deadline but manager still don't have confidence on workers and keep an eagle eye to monitor each and every activity of the workers. Manager supervise them according to his/her perception not by the observation which in turn vitiate the environment all around the workers and affect their emotions also. This will create lack of trust and pacify the self-motivation. This type of behaviour itself is unethical. It causes an exodus of ingenious,stellar and deft workers from the organization. This type of management lead perdition to the organization.

I would like to share my experience with this type of management as an example:
In my company, during that tenure of working I was supervised by the two different managers.
The first manager is the best and only example that I could correlate with this theory X. I have always done the assigned work prior to the deadlines but it did not make any difference to her. She did not even appreciate my work once. She always kept a note of my In time without bothering Out time. There was no sovereignty to apply my own ideas while working. This kind of management actually kill the prowess of being self-motivated and self-controlled. There is no trust between the management and workers which is imperative in an organization management.

3). Theory Y Manager assume LAZY workers as LAZY and make them work.
In this case, workers are lazy and Manager think workers are good. Even though workers dislike the work but manager motivate them, build trust on each other and try every possible alternative which satisfy the workers. Manager provide incentives,appreciation and reward them for the work being done. The management which follow theory Y gives more satisfaction to the workers in the organization in contrast to theory X. This attitude of management shape the organization and expedite its growth.

4). Theory Y Manager assume NOT LAZY  workers as NOT LAZY  and make them work.
In this case, workers like the work and enjoy it. Manager understand that workers are dedicated to the work and do everything as expected without continuous supervision. The propensity of workers towards the work make the relationship with management stronger period by period. As workers know their responsibility, they do not provide any space for ramification of errors which affect the organization growth. This is the ideal case of management which should be adopted by management in all the organization.

Again I would like to share my experience as an example:

My second manager was the one who belong to theory Y. “To be a good manager one has to be a good human being first.” I really enjoyed working with him.
I, as a manager will definitely follow theory Y because it will bring out the best of all because this theory Y helps in maintaining a structured organization.


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